I have experienced problems to login to Fiddler almost everyday. Login success only after many attempts.
The error message I get is: "No internet access and it seems you have a proxy set. Check if it is correct in your OS settings and restart the application after that.”
After a many attempts, login is succesfull without any OS settings changes. Next day, same process.
Any idea about what could this be and how to solve the issue?
Thanks,
Andre
Best Answer
N
Nick Iliev
said
about 1 month ago
Hey Andrecos68,
Refer to the following KB articles for detailed instruciton on some troubleshooting techniques:
Could you please check your OS proxy settings after you experience the issue? By default, if you are not using another system proxy, when Fiddler Everywhere is turned off, it should reset the proxy settings, and you should be able to use your connection. However, if the Fiddler Everywhere proxy is present (when capturing is OFF or when Fiddler Everywhere is closed), that would indicate an issue. In case of the latter, please send us the Fiddler Everywhere logs so we could investigate further.
A
Andrecos68
said
about 1 month ago
Hi Nick,
I will try the procedure you mentioned tomorrow, but I am not very familiar with Mac OS. Could you send the path I should follow to get to Mac OS proxy settings?
Thanks
N
Nick Iliev
ADMIN
said
about 1 month ago
Answer
Hey Andrecos68,
Refer to the following KB articles for detailed instruciton on some troubleshooting techniques:
Andrecos68
Hi !
I have experienced problems to login to Fiddler almost everyday. Login success only after many attempts.
The error message I get is: "No internet access and it seems you have a proxy set. Check if it is correct in your OS settings and restart the application after that.”
After a many attempts, login is succesfull without any OS settings changes. Next day, same process.
Any idea about what could this be and how to solve the issue?
Thanks,
Andre
Hey Andrecos68,
Refer to the following KB articles for detailed instruciton on some troubleshooting techniques:
https://docs.telerik.com/fiddler-everywhere/knowledge-base/troubleshoot-mac-proxy-settings
https://docs.telerik.com/fiddler-everywhere/knowledge-base/test-fiddler-network-access-on-macos
https://docs.telerik.com/fiddler-everywhere/knowledge-base/troubleshoot-traffic-capturing
https://docs.telerik.com/fiddler-everywhere/knowledge-base/troubleshoot-certificate-issues
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Sorted by Oldest FirstNick Iliev
ADMINHey Andre,
Could you please check your OS proxy settings after you experience the issue? By default, if you are not using another system proxy, when Fiddler Everywhere is turned off, it should reset the proxy settings, and you should be able to use your connection. However, if the Fiddler Everywhere proxy is present (when capturing is OFF or when Fiddler Everywhere is closed), that would indicate an issue. In case of the latter, please send us the Fiddler Everywhere logs so we could investigate further.
Andrecos68
Nick Iliev
ADMINHey Andrecos68,
Refer to the following KB articles for detailed instruciton on some troubleshooting techniques:
https://docs.telerik.com/fiddler-everywhere/knowledge-base/troubleshoot-mac-proxy-settings
https://docs.telerik.com/fiddler-everywhere/knowledge-base/test-fiddler-network-access-on-macos
https://docs.telerik.com/fiddler-everywhere/knowledge-base/troubleshoot-traffic-capturing
https://docs.telerik.com/fiddler-everywhere/knowledge-base/troubleshoot-certificate-issues
Andrecos68
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